Sales Co-Ordinator

Sales Coordinator
Tamworth, Staffordshire
£19,000 per annum
Job Title: Sales Coordinator
Salary:£17,000 - £20,000 Depending on Experience + Bonus
Location: Tamworth
Type: Full Time, Permanent
Hours: Mon to Fri 8.30am to 5pm with 1 hour lunch
• To maximise sales by pro-actively up selling and cross selling and providing an excellent customer experience.
• Managing customer accounts, building and maintaining relationships/rapport.
• Contacting customers via telephone to follow up on any marketing campaigns and promotions.
• Contacting customers to follow up samples and quotations, converting these to sales.
• Always seeking out opportunities to up selling on related products.
• Managing the Area Sales Manager's diary, booking appointments with customers.
• Analysing customer sales history to ensure that they are ordering all appropriate product lines.
• Handling with customer queries and complaints confidently, taking ownership of these.
• Updating customer database, amending details where necessary, adding new contacts and records.
• Processing product orders.
• Sending pricing quotes via email to customers, as agreed with the Area Sales Manager.
• Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production.
• Taking ownership of your learning and developing product knowledge to promote products with greater understanding and confidence.
• Lunchtime reception cover required on a rotational basis.


Posted: 8th April 2019

Location: Tamworth
Type: Permanent
Salary: £19kpa

Tags: Sales;customer service;communication;Up selling;

Send your CV